The 2016 Employee Engagement Survey Results Are In

Dear Colleagues,

Just over 24,500 Johns Hopkins faculty and staff members took the time to participate in the 2016 Employee Engagement Survey in March and April. We thank you for taking the time to provide your thoughts.

Now that leaders at all of our organizations have received the results, we are pleased to share with you that Johns Hopkins Medicine had an increase in the level of engagement for the second year in a row. As an institution, we improved by .08 to a score of 3.96 on a five-point scale. We now rate higher than 54 percent of health care organizations that take the Gallup survey. This means we are getting better at creating an engaged work environment, which Gallup tells us is linked to better safety, improved patient experience and higher employee retention. But there is still work to be done.

Many positive ideas and effective strategies have improved our institution as a result of our employees' desire to be more vested in Johns Hopkins Medicine. Many of these ideas are a result of collaboration between employees and their team leaders while discussing the areas of opportunity to improve their team's engagement. In the end, we as colleagues benefit from this teamwork, and so do our patients, as we are better prepared to serve them.

We especially applaud the 250-plus teams whose engagement scores are in the top 25 percent among all organizations that took the Gallup survey. This is a truly noteworthy achievement, and we congratulate them for their efforts.

While the survey has ended, the conversations about your results have just begun. Please join your team and manager to discuss your team's results. Be sure to talk about your successes and areas for improvement, and develop measurable, sustainable plans of action.

As always, we appreciate everything you do for Johns Hopkins Medicine. We hope our engagement continues to improve so we can better serve you, our employees, who serve our patients.

Sincerely,

Paul B. Rothman, M.D.
Dean of the Medical Faculty
CEO, Johns Hopkins Medicine

Ronald R. Peterson
President, The Johns Hopkins Health System
EVP, Johns Hopkins Medicine