March 5, 2003

Dear Colleagues:

In response to requests submitted during the “Make Your Mark” employee survey for more food choices, a number of menu and venue changes were made. The Asian Café and Subway® were opened; new menu rotations were developed for the Main Cafeteria and Grille 601; and, fresh-baked items by our in-house bakery chef were added to the EspressOasis. All of these additions and changes have been well received. However, there have been persistent patient and employee complaints regarding the cooking odors emitted by the Asian Café. Exhaustive investigations into alternative venting and air handling systems have yielded no viable solution to the problem. We are currently in negotiation with a popular Baltimore eatery to develop a satellite operation in the space being vacated by the Asian Café.

Sincerely,

Kenneth Grant
Vice President, General Services