August 1, 2002

Dear Colleagues,

The JHU School of Medicine could be content to rest on its laurels, given the overall good scores received in the recent Employee Satisfaction Survey. But it is not! According to Kevin Sheridan, the President of HR Solutions, the vendor involved in the Employee Satisfaction Survey, the scores received by the SoM were very impressive, and compared favorably with national norms in many of the dimensions surveyed. However, Dr. Ed Miller and the SoM are not satisfied to ride on past success and are regularly seeking ways to make the best even better.

Therefore, department chairs and administrators have been required to submit individual departmental action plans outlining how improvements are being planned at the departmental level. In addition, more global issues that affect the entire School are being reviewed by various units, including Human Resources and Facilities, to identify means of responding to the excellent feedback and suggestions provided by the many interested faculty and staff who took the time to share their opinions.

Look for further details in a JHU SoM Employee Satisfaction Survey progress report in the fall. And as always, stay informed! JHU uses many different ways to communicate with staff and faculty. For instance, check out the following JHU web pages for an invaluable, comprehensive listing of current JHU/School of Medicine benefits, policies and other useful information.

http://www.jhu.edu/news_info/policy/
This is the main site for the JHU Personnel Policy Manual, as well as many other JHU policies, including EEO/AA, Alcohol Abuse and Drug?Free Workplace, Sexual Harassment Prevention and Resolution. OR ...from the www.jhu.edu site, enter "personnel policy manual" in the search box.

http://www.jhu.edu/~hr1/benefits/
Here's the main JHU Benefits site, including benefit overviews for Faculty and Staff, useful benefit forms, copies of related policies and insurance plans, archived copies of older versions of benefit plans, flexible benefits workbooks, Frequently Asked Questions, investment opportunities through the JHU benefits program, links to outside service providers, pre?tax commuting to work program and much more.

http://www.jhu.edu/~hr1/carmgt/cmphot.htm
This is the main Career Management site, listing information on JHU career counseling and assessment, career development courses, the availability of special departmental and group presentations, dual career assistance program, etc.

http://www.jhu.edu/~hr1/train/outline.html
This main JHU T&E website offers information on New Employee Orientation, financial and information tech training programs, multimedia lending library, coding training on the international classification of diseases, technical workshops for lab excellence, management and staff development programs, interactive multimedia training, faculty development programs, leadership development for deans and officers, educational assistance plan.

http://www.jhu.edu/~hr1/train/outline.html
This provides information on the JHU supervisory training program.

We look forward to continuing to provide you with details about the progress being made by the JHU School of Medicine, based on your feedback and suggestions, to make our organization even stronger and a place where we all feel proud and satisfied to work!

Sincerely,

Gloria Bryan

Senior Director, Human Resources
The Johns Hopkins University School of Medicine